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Coronavirus (Covid-19 disease) – Precautions at Inner Actions

(Issued 30 March 2020)


COVID-19 is a respiratory illness caused by a new or novel coronavirus which was initially referred to as ‘2019 novel coronavirus’. The World Health Organisation (WHO) has recently declared the spread of COVID-19 as a pandemic. What this means is the coronavirus has spread across the world beyond expectations. Human-to-human transmission has occurred in Australia and while the number of infections in Australia remains low at this time, our governments are preparing for its potential greater spread. I have prepared this sheet to inform you, my clients, of the steps I’m taking to minimise the potential spread of infection in my practice. The information in this document is general in nature. You should seek professional medical advice where necessary, and refer to formal sources of information such as the Federal Department of Health website

Steps I am taking to reduce the risk of infection

As a result of social distancing, I am now providing all services via Telehealth (video session). Telephone is an alternative where video is not available or desired. I am no longer operating from my premises in Deakin.

Clients can continue to access relevant Medicare rebates. All video sessions are secured using a one-one link sent via email for each session which includes a password to limit access. I will also be utilising a virtual waiting room to further enhance security.

Steps you can take to protect yourself and others

There are specific things we can each do to protect ourselves and reduce the spread of infection:

  • Monitor yourself for potential symptoms and follow recommended steps if you are at risk or identified as being infected: This is very important if you have come into contact with someone identified as being at high risk of infection or who has tested positively for the virus. Please let me know before any scheduled session with me if this applies to you.

  • Wash your hands often with soap and water

  • Cough and sneeze into your elbow

Keep in mind that we will soon be entering the flu season, and that it can be difficult to distinguish between the seasonal flu and COVID-19 without formal testing. If you have any concerns about potential infection, please seek medical advice and information from one of the sources listed below.

For more information about COVID-19

  • For the latest advice, information and resources, go to the Australian Government Department of Health homepage at

  • Call the National Coronavirus Health Information Line on 1800 020 080.

  • Contact your state or territory Public Health Authority:

    • In the ACT, call 02 5124 9213 during business hours or (02) 9962 4155 after hours.

    • Refer to for contact numbers for other states and for NT.